Question 1

Hong Long Will It Take For My Order To Arrive?

Accepted Answer

Delivery time may vary depending on the destination.

The fulfillment process will be completed within 2 business days from the time you place the order.

Delivery Time:
To the Contiguous U.S. ---- 3-4 Business Days (UPS Ground);
To Canada --- 3-5 Business Days;
To Other Countries --- 4-5 Business Days (UPS Worldwide Express).

Question 2

How Much For Shipping Fee?

Accepted Answer

Shipping costs will fluctuate based on your purchase and its desitination, please refer to the final checkout price.

The brand new Ego Caddy V3 will be include free shipping to 48 states in the U.S. and Canada. Extra shipping fee will be applied to other countries.

We suggest purchasing together with family and friends at the same address to reduce shipping fees. For group orders more than 3 units, please contact our customer service team [egocaddy@cyanhills.com] for a shipping fee coupon.

Question 3

How Long Is the Warranty for Ego Caddy V3?

Accepted Answer

The brand new Ego Caddy V3 has a 24-month limited warranty. For more detailed information, please check our "Warranty" page.

Question 4

Where Can I Find the Start Guide Book For Ego Caddy V3?

Accepted Answer

Your package will include a paper quick start guide. If it's lost or you prefer an electronic version, kindly reach out to our customer service team [egocaddy@cyanhills.com], and they will gladly email you a PDF copy.

Question 5

What if I Need Aftersales Help To Play With Ego Caddy V3?

Accepted Answer

For assistance, kindly reach out to our customer service team as [egocaddy@cyanhills.com]. Please provide your full name, order number, order date, questions along with any relevant pictures, and videos related to the issue. One of our team member will get back to you within 24 hours.

Free Shipping to 48 States in the U.S. and Canada. Worldwide UPS Express Shipping to Allover the World Available

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Frequently asked questions

Hong Long Will It Take For My Order To Arrive?

How Much For Shipping Fee?

How Long Is the Warranty for Ego Caddy V3?

Where Can I Find the Start Guide Book For Ego Caddy V3?

What if I Need Aftersales Help To Play With Ego Caddy V3?